Question: Would there be any benefit in using a travel agent anymore?
I know a long time ago before they had websites like expedia and orbitz you’d call a travel agent to make your arrangements, but would there be any cost saving benefit in using one today? Would it make any difference if I used a travel agent to like go to Florida instead of planning it myself?
Answer:
Answer by Mark
Yes. Keep in mind that sites like Expedia and Orbitz still have booking charges. Even using sites like Priceline who claim to dismiss booking fees have their cons. Only if you use their “name your price” there is no booking fee. You then have to tell them what you would be willing to pay for a flight for example. If they accept it, you have to pay for it and accept whatever flight they give you.
Now you’ve booked your trip online. Something comes up or happens on your trip. What are you going to do then. Call the online 1-800-who-cares number. You’ll spend half a day getting a hold of someone who is probably not going to be able to do anything for you within 24 hours and most likely they won’t be able to resolve anything until after you are home from your vacation if ever.
Another thing to consider is the great prices these online travel companies have for package travel. Remember the old saying “you get what you pay for”? That is exactly what you get. These companies contract with Hotels and Airlines; they combine “substandard rooms” with some of the least desirable flights. You know, the stuff no one else wants to book. But, they get bonuses for filling these empty spaces.
If you use a traditional travel agent or consultant, you get to work with an actual person. This person can answer questions before you “click” purchase this trip. You can get brochures and information on destinations from your agent. They can tell you when the best time to visit your desired destination is, the most popular places to stay and visit, everything there is to do, etc. I guarantee that if you use the right agent, your vacation will be way more memorable than booking online.
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